New Quality of Customer Service Mr Tomasz Gluski, CEO of Logica Poland talks about integrated customer service, the solution based on web platform iDesk and ITIL methodology. The challenge is to increase the company customer service efficiency as well as to speed up and organize handling of reported problems.

To know more about Logica's innovation capabilities, visit: "http://www.logica.com/innovation"
(Friday, August 21, 2009 5:41 PM) Visualiser

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